Ivy and Prime Creator Connect is a teleconsultation service that provides easy and convenient access to a wide range of experts across key wellness categories, including:      
Health: Metabolic Health, Thyroid Health, Diabetes, Natural & Integrative Healing, Skin & Dermatological
Concerns, Bone, Joint & Orthopaedic Health, Naturopathy, Homoeopathy, and Sports Physiotherapy.
Fitness & Nutrition: Personalised fitness guidance, food & nutrition planning.
Lifestyle: Beauty & Personal Care, Fashion & Style, and Home Care. Growth: Education and career consults, Startup and business consults

Each service is designed to support you at every stage of your journey toward better health, fitness, growth and lifestyle.

To get started, simply fill out our online intake form. This form gathers essential information about your concerns / symptoms, history, supplements, goals, and challenges. Based on your inputs, our team of Doctors, Creators, & Experts will assess your case and recommend the most suitable guidance or consultation plan for your needs.

If you have any additional questions, please don't hesitate to let us know! We're here for you.

When requesting a call with an expert, you'll be prompted to provide your card information. 

Charges will be deducted at that time for the initial call amount based on the rate and duration scheduled.

Following the call, charges will be adjusted based on the expert's rate and the actual length of the call. (not the approximate length you entered for the call request) minus any promotional codes entered. You will be billed for any time that the call runs over beyond the original scheduled time, or any balance is credited if the call runs shorter than originally scheduled.

If you have any additional questions, please don't hesitate to let us know! We're here for you.

After you submit your request form, we’ll suggest 2–3 professionals who best match your needs. You’ll be able to view their profiles, including their experience, specialities, and ratings. From there, you can choose the Expert, Doctor, or Creator you feel most aligned with.

Still unsure? Don’t worry, the first 10 minutes of your Consultation are risk-free. If you decide not to continue, you’ll get a full refund and can select someone else.

If you have any additional questions, please don't hesitate to let us know! We're here for you.

Our consultants include experienced Experts, Doctors, and Creators who hold advanced degrees from leading universities, along with certifications in their areas of expertise. They bring years of hands-on experience in their specialities and stay up to date through ongoing professional development, so you can count on personalised, expert guidance every step of the way. Plus, all their credentials can be verified by a third-party service for your peace of mind.

If you have any additional questions, please don't hesitate to let us know! We're here for you.

Yes, your privacy is very important to us. All your data is protected with 256-bit SSL/TLS encryption, and we follow strict security practices to keep it safe. While we do use AI to record teleconsultations to help improve our services, your information is always handled with care and confidentiality as per the following guidelines -

https://nmc.org.in/MCIRest/open/getDocument?path=/Documents/Public/Portal/LatestNews/Final_FAQ-TELEMEDICINE%20%206-4-2020..pdf

Once we receive your request form, it typically takes 2–3 days for us to connect you with the right Experts, Creators, or Doctors because some of them maybe across time zones. We appreciate your patience while we find the best match for your needs!

If you have any additional questions, please don't hesitate to let us know! We're here for you.

To cancel or reschedule your teleconsultation, please email us at Ivy & Prime.com at least 24 hours in advance.

If you have any additional questions, please don't hesitate to let us know! We're here for you.